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Blogpost examines digitising local government services and includes a...

A recent Public Service Transformation blogpost entitled, Digitising government: disruptive thinking and opportunities for better local services includes a draft Digital Connectivity Blueprint (PDF...

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Article reports on using payphones to enable wi-fi access in New York City

The Government Technology article, Closing the digital divide with payphones, reports on a new initiative in New York City to, “repurpose thousands of underutilized payphones into hubs that provide...

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Baroness Martha Lane-Fox delivers the lecture on the importance of digital...

Former UK Digital Champion, Baroness Martha Lane-Fox has delivered the Richard Dimbleby Lecture 2015, in which she discusses in part the need to embrace  and speed up digital service delivery by...

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OECD skills study released

The Organisation for Economic Co-Operation and Development (OECD) has released the report has released the report, Adults, computers and problem solving. What’s the problem? The study “provides an...

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UK Government Digital Services launches Digital Inclusion Outcomes Framework

The UK Government Digital Service (GDS) blogpost, Launching a Digital Services Framework, discusses the development of a template designed to, “track the progress of digital inclusion on a more...

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UK Government publishes response to digital skills report

The UK Government has published the document, The Government’s response to the House of Lord’s Select Committee Report on Digital Skills (PDF 315kb). The response repeated the government’s commitment...

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Discussion paper defining a digital inclusion index for Australia

Telstra, the Swinburne Institute for Social Research and the Centre for Social Impact have released a discussion paper defining an Australian Digital Inclusion Index. The paper, “sets out our general...

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Building digital skills in Seattle focus of new report

The report, Building and advancing digital skills to support Seattle’s economic future (PDF 190kb) published by the Brookings Institute, reports the findings of a workshop which examined how to,...

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Report examines digital literacy levels in the UK

A new report entitled, Basic digital skills, UK report, 2015 (PDF 1.6MB) has been published. The report, prepared by Ipsos Mori for Go ON UK, in association with Lloyds Banking Group, “looks at the...

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Australian Department of Human Services engages in collaboration to improve...

The Australian Department of Human Services (DHS) has issued the media release, Human Services collaborates with 26TEN to promote literacy, outlining the rollout of a program in Tasmania.

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